Returns & Exchanges
At Pure Frequencies, we want you to be completely satisfied with your high-vibration fashion. If your purchase doesn't resonate, we offer a 30-day window for returns and exchanges on all unworn items in original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in the original shipping box and include all original tags and the packing slip provided in the portal.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our quality team inspects the items, we will process your refund or ship your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing