Frequently Asked Questions
Everything you need to know about your Pure Frequencies experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What materials are used in Pure Frequencies apparel?
We prioritize high-quality, sustainable fabrics including organic cotton, recycled polyester, and premium linen blends to ensure both comfort and durability.
Can I track my shipment?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.